Compliance & Regulatory Disclosure
INSURELOANSA is a licensed Financial Services Provider. Our regulatory information and compliance disclosures are published here as required under the FAIS Act.
FSP Registration Details
- Company name
- INSURELOANSA
- FSP number
- [FSP NUMBER] — replace before launch
- Regulatory authority
- Financial Sector Conduct Authority (FSCA)
- Applicable legislation
- Financial Advisory and Intermediary Services Act, 37 of 2002
- Country of registration
- Republic of South Africa
- FSP registration date
- [FSCA REGISTRATION DATE] — replace before launch
FAIS Act Compliance
INSURELOANSA operates in compliance with the Financial Advisory and Intermediary Services (FAIS) Act, 37 of 2002, and all subordinate legislation and regulations issued thereunder by the Financial Sector Conduct Authority (FSCA).
In terms of the FAIS Act, all financial advice and intermediary services provided by INSURELOANSA are subject to the following requirements:
- A full needs analysis is conducted before any financial product recommendation is made
- All advice is given by a FAIS-accredited and FSCA-registered representative
- Indicative quotes do not constitute advice — they are information only
- A record of advice is maintained for all client interactions as required by FAIS
- Client complaints are handled in accordance with our Complaints Resolution Policy
- All communications are monitored for compliance with FAIS conduct standards
Indicative Quotes Disclaimer
Important notice regarding quotes
All quotes provided through the INSURELOANSA platform are indicative only and do not constitute financial advice as defined in the FAIS Act. Indicative quotes are based on information provided by the user and general product parameters. They may not reflect the final premium or cover terms that will be offered by an insurer.
Before any insurance product recommendation is finalised, a FAIS-accredited advisor will conduct a full needs analysis in accordance with Section 8 of the FAIS Act. No product will be recommended without this process.
POPIA — Personal Information Processing
INSURELOANSA processes personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). As a responsible party, we are committed to processing your personal information lawfully, minimally, and transparently.
Your personal information may be used for: processing your quote or claim request; conducting a needs analysis; communicating with you about your request; and meeting our regulatory obligations under the FAIS Act and FSCA requirements.
Your information will not be sold or disclosed to third parties other than as required to process your quote or claim (e.g., to the relevant insurer), or as required by law.
Complaints
If you have a complaint about the financial services provided by INSURELOANSA, please contact us directly in the first instance:
Email: complaints@insureloansa.co.za
WhatsApp: +27 60 014 5992
If your complaint is not resolved to your satisfaction, you have the right to approach the FSCA or the relevant Ombud:
This page was last reviewed for compliance accuracy. INSURELOANSA reserves the right to update this information as required by changes in legislation or regulation. For the most current regulatory information, consult the FSCA website at fsca.co.za.